It’s 3 am, I can’t sleep, I take my phone from under my pillow (it has already left my bedside table to come even closer to me), and I check how many teams have registered on the Well-being Challenge platform I am responsible for. I quickly email a colleague in Australia to ensure he has completed the team’s registration on the server.
This may sound like your reality today, meaning never spending a minute without your phone and never switching it off; it was mine for a year. The watchword from our management was simple: we had to respond to all emails and all inquiries as quickly as possible, weekends included.
I understand my story can make some of you smile, especially Millennials, as, according to Harvard Business Review, 80% of them sleep with their phones. But for me, while responsiveness is important, it shouldn’t come at the expense of our health, especially not in the long run.
The use of technology creates the perception that we need to be ‘always on’; otherwise, we would risk losing a customer, a market, a friend or critical information. This hyper-reactivity comes at the expense of our well-being, blurting the lines between work and home. It leads to high expectations in terms of availability and the perception, often self-imposed, that we must be connected and available 24 hours a day, 7 days a week, 365 days a year. We have become addicted to our phones and their countless potential.

So how about you? When was the last time you left home without your phone, consciously or by mistake? How did it make you feel? Did you experience any withdrawal symptoms, such as anxiety, anger or irritability, high-stress level, restlessness, cravings or even depression? Smartphone addiction, also referred to by psychologists, sociologists, and medical experts as “nomophobia” (short for “no mobile phobia”), is caused by having no access to a mobile phone. According to a systematic review on nomophobia prevalence published in 2021) 79% of the participants show signs of nomophobia, with a higher prevalence in the younger generation.
Let’s start with the ‘ugly’ before discussing what could be done to reduce phone consumption.

What Happens When We Overuse Our Phones
- Reduce sleep. 47% of adults find it difficult to fall asleep or have disturbed sleep due to excessive internet use.
- Increase stress and anxiety. Here we could argue that being without our phone could create even more stress than using it all the time. Indeed, according to a study by the University of Southern California, Millennials regard not being around their smartphones as a major anxiety trigger. However, we know that digital overload dramatically increases stress and anxiety.
- Reduce brain space and time to think (Gloria Mark, The cost of interrupted work).
- Reduce time to do what really matters to us (Anastasia Dedyukhina, TedTalk, Could you live without a smartphone)
- Reduce our attention, memory and problem-solving ability (the mere presence of a phone near us, even on silent mode).
- Reduce productivity. Digital overload reduces our productivity by 40%
- Reduce eyesight, what is called Digital Eye Strain or Computer Vision Syndrome. Digital Eye strain syndrome describes a group of eye- and vision-related problems resulting from prolonged use of cell phones, computer screens, and tablets. This syndrome is one of the leading occupational health hazards of the 21st century, with symptoms including headache, blurred vision, neck and shoulder pain, and dry eyes.
- Increase obesity and a sedentary lifestyle, with screens having a negative impact on physical activity and movement.
- Increase multitasking that increases inefficiency – only 2% of people can switch from one task to the other without wasting energy and time (Gloria Mark, The cost of interrupted work). That leaves 98% of us, myself included, who actually can’t do two things simultaneously without reducing efficiency -> 50% more likely to commit errors.
Even though we know the risks of overusing our devices, we still find it hard to reduce our consumption. Why is that? It’s a bit like cigarette smokers, fully aware of what burned tobacco does to their health and still choosing to inhale it.
This is all linked with the dopamine, a neurotransmitter (also called happy hormone) linked with reward and recognition. Social media, browsing the web, messaging friends, playing games, etc., trigger dopamine release and make us crave more. Indeed, dopamine is a happy hormone with a highly addictive potential, following the same process as any drug. It does trigger a part of our brain linked with addiction; the more we have it, the more we want it, and the more we need it (watch The Social Dilemma documentary). So don’t rely on your sole willpower to reduce your consumption, as we know, willpower can’t do much against addictive behaviour


So yes, if you decide to practice a few, or even one of the above strategies, you may start experiencing nomophobia, FOMO (Fear Of Missing Out), or even worse, the new and trendy FOBO (Fear of Being Offline). Start by accepting that by limiting your phone use, you will miss out on certain news, gossip, etc. Does it really matter, will you remember it in a week’s time? Accepting can be liberating, and you might be willing to look for your dopamine shot elsewhere. Often, we grab our phones because we feel bored or lonely.
Research a new hobby or an activity you would like to do to fill your time or simply embrace boredom. Even though some research shows that some people would rather prefer to administer electroshock to themselves rather than feel bored (Wilson, T. Reinhard, D.A. Westgate, E.C. Gilbert, D.T. Ellerbeck, N. Hahn, C. Brown, C.L. Shaked, A., 2014, Just think: The challenges of the disengaged mind. Science: Vol. 345. Issue 6192, 2014), we also know that being bored can enhance productivity, and increase creativity, using divergent and convergent thinking, both important elements for the creative process. The more passive the boredom, the more creative you could be.
As you can see, we are not encouraging you to bin your phone. We are instead suggesting and encouraging you to be more conscious of your consumption and, if you think it’s too much, reduce it by starting with minor changes and experiencing what it does to you when you consciously reduce your use. If lowering is really too hard, seek out some professional help, as there are now digital well-being specialists (therapists, psychologists, coaches) who can assist you.
Technology and smartphone are inherently neither good nor bad, and the key is to use them to support your goals, purpose and values rather than being used by them.

Share
How resilient are you?
Try the latest version of the Resilience Diagnostic for FREE – available until the end of March 2023.
Ready for resilience?
We support thousands of organizations worldwide with precision training programs and our evidence-based digital toolkit. Our global team of resilience experts will be delighted to discuss your needs and share best practice tools for building resilient leaders and teams.




